Over the last 10 years I’ve been a part of projects that led to:

• Helping an automotive repair franchise create better connections with their customers.

• Improving the ways people can donate and volunteer for a non-profit organization within the heart of the Tenderloin District in San Francisco.

• The design and branding of a new service model that made high quality audio equipment affordable and accessible for all.

• The design and testing of a new co-working service model that was successful through its failure.

• Human driven insights that helped hospital networks to provide easier access to key information for their patients.

• Translating the brand principles of a large player in the global communications category into a user friendly digital experience.

• Making it easier for people in need of an emergency repair of their HVAC system to make an urgent appointment.

• Allowing route managers of a waste disposal company to get in the field and help their route drivers.

• A better user experience for an art school’s summer programs website

• The creation of a whole new platform that connects clinic patients to hospitals.